
Anyone who walks into your premises should be expected, recorded and directed. That does not need complex technology — it needs a clear process.
Know who is coming
Ask hosts to pre-inform reception about expected guests whenever possible.
Record every entry
- Name and company
- Person being visited
- Time in and out
- Vehicle number, if any
Issue visitor passes
A visible pass tells staff that the person has been cleared and makes it easy to spot someone who has not.
Guide and escort
Receptionists and guards should direct visitors politely and escort them to restricted areas.
Review the log
Supervisors should periodically review entries and unusual patterns.
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