Support
Frequently Asked Questions
Quick answers about our services, quotes, careers and this website.
About TOP2 Security
What does TOP2 Security & Facility Management Services do?
We provide security guard services, housekeeping, facility management support and manpower supply for offices, residential societies, industries, retail, hospitality, construction, banks, healthcare and educational facilities.
Where are you based?
Our office is at B-3, Flat No. 103, Shalimar Mannat, Barabanki, Lucknow, Uttar Pradesh 225003. We mainly serve Lucknow and Uttar Pradesh; please contact us for requirements elsewhere.
Are you licensed?
We are a PSARA-licensed private security agency and a registered company. Our licence and certificates are shown on the Certifications page; please contact us to confirm current validity for your purpose.
Which ISO certifications do you hold?
The Certifications page shows our ISO 9001, ISO 14001 and ISO 45001 certificates with their scope as written on each document.
Who leads the company?
You can meet our leadership team on the Leadership page.
Security Services
What types of security services do you provide?
Security guards and supervisors, corporate, industrial, residential/RWA, event, bank and construction-site security, PSO and executive protection, women security, road marshals, cash and valuables escort, security surveys and fire-safety personnel.
How are your guards trained?
Guards are trained and verified before deployment, and event guards receive special training for large, high-risk gatherings, including spotting suspicious activity and reading body language.
Do you provide supervisors?
Yes. Supervisors and security officers inspect posts, manage rosters and act as your point of contact.
Can you provide security for a one-day event?
Yes. Share the date, venue and expected crowd with us as early as possible and our team will discuss a suitable plan.
Do you provide women security personnel?
Women security is among our services. Please mention your requirement in the quote form so our team can confirm availability.
Housekeeping & Facility Management
What housekeeping services do you offer?
Professional housekeeping for commercial, corporate and residential premises, along with facility management support and workforce supply.
Who provides cleaning materials and equipment?
It depends on the agreed scope. This can be discussed and specified clearly in the quotation.
Can housekeeping staff work around our office hours?
Yes. Schedules are planned around your timings to keep disruption low.
What is facility management?
It is the day-to-day coordination of a building’s upkeep — housekeeping, manpower, supervision and support services — under one point of contact.
Quotes & Contracts
How do I get a quote?
Use the Request a Quote button, call us or message us on WhatsApp. Tell us the service, location, number of personnel, shifts and start date.
What information should I share?
Site address, type of site, service needed, number of guards or staff, shift timings, any special requirements and your preferred start date.
Do you share fixed prices online?
No. Pricing depends on the location, number of personnel, shifts and scope, so we prepare it case by case.
Is there a written agreement?
Services are provided under a written agreement between you and the company. Submitting an enquiry does not create a contract.
Can you do a site visit before proposing a plan?
Please request this in your enquiry. Our team will discuss how it can be arranged.
Careers
How do I apply for a job?
Open the Careers page, choose a role and submit the application form with your resume (PDF, DOC or DOCX).
Which roles are available?
Current openings are listed on the Careers page, typically security guards, supervisors and housekeeping staff.
Is there any fee for applying?
Please do not pay anyone for a job. Applications through this website are free; contact us directly if you are unsure about any request for money.
Using This Website
Is my information safe?
Forms are protected against spam and misuse, resumes are stored privately and our Privacy Policy explains how information is handled.
Does the chat assistant give quotes?
No. The assistant gives general information only. For quotes and confirmation please contact our team.
Can I download your brochure?
Yes — use the Download Brochure tab on the right edge of the website, or the link in the footer.
Let’s talk
Looking for Reliable Security & Housekeeping Services?
Tell us about your requirements. Our team will help you explore a suitable service solution.
