A good agreement protects both sides. It does not have to be long, but it should be specific.
Scope and posts
List each post, its duties, shift timings and number of personnel.
Roles and reporting
Define who supervises, who you contact and how incidents are reported.
Replacement and leave
Agree how absent guards are replaced and within what time.
Compliance
Confirm how statutory payments and documentation are handled and how you can verify them.
Term and review
Set the contract period, notice period and a schedule for performance review.
Escalation
Name the people on both sides who will resolve problems if they arise.
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